New member to the Red Ring of Death club

[beetroot bertie]

Joy of all joys, my 360 died on me last night with the (dum, dum, dum) Red Ring of Death.

It's a July 06 model with a Samsung Drive, just over 18 months old as it was purchased in Oct 06.

So do I get a RRoD membership card :) ?

I've tried registering the device on the Xbox site so I can request a repair, but for some reason it won't accept me submitting the Serial No. I've sent an email to the support team, so I'll see what happens.

I was wondering if there any other UK folk who have had to get a 360 repaired? How long will the process take?

Cheers.

EDIT:

Called MS Support this morning and got through straight away. They asked me to turn the 360 on and asked about the status of the power pack. Upon reporting it showing a green light, they're gonna send a courier to pick up the machine in 5 working days. I just have to pack it up, minus cables/power pack/HD etc in a plain box. Total call length 5 mins. Not bad.

[ExcruciationX]

LOL, your's died too.

I found the process to be a breeze, it just takes forever.

[Accordion]

no GTAIV… oh dear.

[beetroot bertie]

Luckily I'm one of the few that's not fussed about GTA. I'm sure it's fantastic but for some reason it doesn't really interest me. If it did I'd be well gutted.

I always feared it would die sooner or later. I just hope the repaired one will last.

I might get round to playing Shenmue 2 or Skies Of Arcadia on my Dreamcast now. I'll miss my CoD 3 fix for few weeks though.

How long did you have to wait ExcruciationX? I guess postage to your sector of the galaxy takes time ;)

[ninja9393]

Wait... There's A Club?

How the Hell do is miss these things?

lol, yea my 360 got the RROD about a year ago, the process was easy, it just took forever

[beetroot bertie]

Has your 360 been OK since, ninja9393?

Did you get a repair or replacement?

I think since the RRoD has become a joke, MS should start up a club. I want a badge dammit, and a membership pack telling me of all the other wonderful things I could be doing whilst they offer medical assistance to my beige box. At least it might show they have a sense of humour.

[ExcruciationX]

Yeah, that's true.

In all honesty, it took about three weeks (from Seattle to Texas). The replacement I got works fine (it RROD'd once and then recovered itself).

[JKKDARK]

You had bad luck really. I'm sure Microsoft will repair the problem soon.

[beetroot bertie]

I'm just glad they extended the warranty for RRoD problems. It was the right thing to do. Credit to them for that. Otherwise I'd be really miffed.

[ninja9393]

Has your 360 been OK since, ninja9393?

Did you get a repair or replacement?

I think since the RRoD has become a joke, MS should start up a club. I want a badge dammit, and a membership pack telling me of all the other wonderful things I could be doing whilst they offer medical assistance to my beige box. At least it might show they have a sense of humour.

Yea is it's working out OK, no problems here...

for now at least

[AvengedSevenfold Fan]

mine took about 10 days for the whole process. this was after the 3 temporary towel fixes though. :D

[lmtlmt]

i think you should buy a ps3 aswell, so every time you need to send your 360 in you can play your ps3 while you wait :p

[Triv1um]

I'm sorry to hear about your Xbox dude.

It seems to be happening to alot of people, Microsoft need to pull their finger out and get this problem sorted.

[beetroot bertie]

Yeah, it's annoying but it's not like I can't live without it. At least I don't have to pay anything.

I've managed to actually start Shemue 2 on my DC anyway, but I'm finding it hard adapting back to it, having got used to the dual analogue controls of the 360. It looks well jaggy on my HDTV too, even using a VGA box. I'm hoping once I get immersed into the story, that these things won't matter and I'll get swept along by it.

A courier collected my 360 on Wednesday and it arrived in Frankfurt for repair Thurs night so I'm hoping things will get turned around quickly. Bank holiday might delay it a touch, but since it took me about a year (on and off) to finish the first Shenmue, I'd imagine No.2 will keep me busy, especially when I can access Outrun and the other arcade games :)

[pibs]

Ha yeah mine got the RROD yesterday, I decided to fix it myself and all is well now but it sure took a hell of a lot of time.

There is more to it than just RROD you can actually check your error code by holding the little white connect button and click eject it will flash a number 1-4 and you can check ur error code at Llamma.com (http://www.llamma.com/xbox360/repair/Xbox-360-error-codes.htm)

[cal360]

I'm still hoping this never happens to my xbox, I got it before the new chip. I really hope you get your back soon, mine has become my dvd player as well so it would be a double blow to me.

[Eviltaco64]

Strangely, I've owned my 360 since Christmas of 2006 and havent gotten the RRoD once.

I think Im a lucky one (computer catches on fire)!

[beetroot bertie]

Thanks for the link to the code guide Pibs. If I (or any of my pals with 360s) have the RRoD problem, I'll refer them to that page. Might prove insightful. Hopefully you'll be OK cal360, but be wary. Mine was a pre-falcon model, bought Oct 06, but I can't say I ever really over-used it or anything. Probably never had it on for over 3-4 hrs at a time and most of the time less than that. Good luck with it and if you do get a fault, I hope it is RRoD - at least thats covered after 1 year.

[gdf]

Joy of all joys, my 360 died on me last night with the (dum, dum, dum) Red Ring of Death.

It's a July 06 model with a Samsung Drive, just over 18 months old as it was purchased in Oct 06.

So do I get a RRoD membership card :) ?

I've tried registering the device on the Xbox site so I can request a repair, but for some reason it won't accept me submitting the Serial No. I've sent an email to the support team, so I'll see what happens.

I was wondering if there any other UK folk who have had to get a 360 repaired? How long will the process take?

Cheers.

EDIT:

Called MS Support this morning and got through straight away. They asked me to turn the 360 on and asked about the status of the power pack. Upon reporting it showing a green light, they're gonna send a courier to pick up the machine in 5 working days. I just have to pack it up, minus cables/power pack/HD etc in a plain box. Total call length 5 mins. Not bad.

Sorry to hear that mate, mines broke last year before I got Live and it took roughly 4-5 weeks to do the whole process, pretty smooth like.

Spent most of my time rediscovering Shenmue :thumbup:

[beetroot bertie]

So I got my 360 back today, a mere 9 days after it was taken away by UPS. Not bad as I'm still on Disc 1 of Shenmue 2 :D

It seems to be working fine, is perhaps a touch quieter and to make up for the inconvenience it came with a month subscription to Xbox Live. I have to say (assuming it'll carry on working fine from now on) that I'm pleasantly surprised and happy with how my problem has been dealt with by Microsoft. I hope they can keep up this level of service.

I thought it would be nice for someone to say something positive as it's usually the negative that get vocalised on forums and whatnot.

[Shrygue]

What, you got your Xbox 360 fixed and returned to you in just about under 10 days? That's amazing, usually I hear it's something like a month or so. You must have just got lucky on that one to have it done and over with real quick.

[gdf]

Nice one. Is it the same console? It might be completely new if it's quieter and behaves better.

[beetroot bertie]

Yeah, it's the same one I believe. The serial no. and date of manufacture is the same but the drive (previously a Samsung one) has been replaced by a Benq one which I think is what's running quieter than before. The faceplate is different as well but other than that it seems to be the same machine. It didn't come back with a HDMI port which was a shame but you can't have everything can you?

Maybe I did get lucky and they were quiet because everyone else was busy playing GTA.

I found the UPS site that MS referred me to very good for tracking the package. It was update frequently.

[____anders____]

hmm, i'm gonna buy an X360 next month, but i guess the newest ones have another motherboard that's reducing the RRoD problem quite much, am i right?

at least that's what i've heard..

[beetroot bertie]

yeah, the falcon models have a smaller chipset in them which should run cooler and consume less power. If you get chance to check, take a look at the label on the box. It has barcodes on it and info about where it was manufactured. Make sure you get one with a power supply of 175w as that means it's a Falcon model which should be more reliable.

There's some images and further description here. Hope it helps:
http://forums.xbox.com/15804553/ShowPost.aspx

If you're going to a specialist store they may already know what to look for, as I'd imagine those wary of the situation would be asking for Falcon models if possible.