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View Full Version : Microsoft apologizes for cloud save issue, doles out free month of Xbox Live



wraggster
January 1st, 2013, 21:11
http://www.blogcdn.com/www.joystiq.com/media/2012/12/xboxlivemaintenance.jpg (http://www.joystiq.com/2012/12/31/microsoft-apologizes-for-cloud-save-issue-doles-out-free-month/)
The Xbox Live service experienced some hiccups recently with its cloud save feature and now Microsoft is making amends with a free month of Xbox Live.

Microsoft notes it's automatically applying a one-month extension to impacted customers. There is no need to call support if you were affected by the outage. Xbox's Major Nelson (http://majornelson.com/2012/12/31/thank-you-for-your-patience/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+MajorNelson+%28Major+Nelson+% 28Xbox%29%29) posts that the company knows who couldn't reach the cloud and will handle it on their end.

Late last week Xbox Live customers reported outages and other issues (http://www.joystiq.com/2012/12/28/psa-xbox-live-issues-reported-cloud-files-inaccessible/), along with the cloud save file problem, which would bounce back error "0x807b0198" when trying to load a file.

http://www.joystiq.com/2012/12/31/microsoft-apologizes-for-cloud-save-issue-doles-out-free-month/