Microsoft Keeps Your Repaired XBox For 4 Months, Calls You A Thief For Wanting It Bac

[wraggster]

Microsoft hasn't returned Tiffany's XBox 360 for four months because they think she is a thief, even though she has her original receipt and a credit card statement proving that she is the console's rightful owner.

http://consumerist.com/

[splodger15]

lol I cracked up reading the title , I would just keep on Microsoft's case then if still nothing just take the matter further

[Shadowblind]

Not enough info to make me care/think this is true.

[fg-54]

wow, lol, i DO love my 360 but to bad the service is so bad, i am on my third xbox 360 :P it takes a month for the repairs to be complete and for the 360 to be sent to me, and all they give me is a card for a free month of xbox live gold that i lost in the first place! lolz

[Baboon]

wow, lol, i DO love my 360 but to bad the service is so bad, i am on my third xbox 360 :P it takes a month for the repairs to be complete and for the 360 to be sent to me, and all they give me is a card for a free month of xbox live gold that i lost in the first place! lolz

The customer service is $#@!e. lol

In all fairness though mines gone back twice and I've got it back each time in under two weeks...plus when it went back the second time I got offered a free game or a piece of hardware for my inconvenience (so I went for the dearest piece offered - a bluetooth headset ).