horrible and nagging case of the iPhones. In an interview with the Financial Times, O2 head Ronan Dunne apologized to customers for the poor performance the network has been experiencing since the introduction of the iPhone to its airwaves this summer. Just as US customers (particularly those in dense, urban areas) have learned to struggle through dropped calls, the inability to make or receive calls, or weak data connections, our brethren on the other side of the pond have felt a similar sting. Says Dunne, "Where we haven't met our own high standards then there's no question, we apologise to customers for that fact," adding that the carrier had fixes at the ready and that the issues would be "more than addressed" shortly. Unlike the widespread problems here, the O2 mess seems to be relegated largely to London, though it's curious to know that AT&T isn't alone in being hamstrung by a network clearly not prepared for the onslaught of data being pushed up and down its virtual pipes. Also unlike the AT&T situation is the fact that O2 has solutions in mind (including the installation of 200 additional mobile base stations in London), and they're clearly taking ownership of the situation. Ahem, Ralph.iPhone reception issues plague O2... too originally appeared on Engadget on Tue, 29 Dec 2009 09:53:00 EST. Please see our terms for use of feeds.
Permalink All Things D | Financial Times | Email this | Comments
There are currently 1 users browsing this thread. (0 members and 1 guests)