wraggster
November 27th, 2019, 20:40
Google is offering to refund any users of its new Stadia game streaming service that purchased titles it is adding to its monthly subscription package.
Stadia launched last week with a range of titles available for individual purchase. Then last night, it was announced two of those games will be added to the Stadia Pro subscription, Eurogamer (https://www.eurogamer.net/articles/2019-11-27-google-offers-refunds-after-adding-stadia-pro-games-people-already-bought) reports.
As of December 1st, Stadia users who pay £8.99 per month for Pro will be able to access Farming Simulator 19 and Tomb Raider: Definitive Edition. At present, only two titles are available to subscribers: Samurai Showdown and Destiny 2: The Collection.
Aware that some users will have already paid full price for these titles, Google is pre-emptively offering refunds.
Google community manager Grace Yang wrote in a blog post (https://community.stadia.com/t5/Stadia-Community-Announcements/November-26th-Community-Updates-Updated-3-09-PM-PST/ba-p/6154): "Because of the proximity between the launch of the platform, and the announcement of these titles in Stadia Pro, we're happy to assist you if you'd like to request a refund if you have purchased either of both of these titles, even if it's outside of our normal policy."
It's another stumble in what has already been a less than smooth launch.
https://www.gamesindustry.biz/articles/2019-11-27-google-offers-refunds-to-stadia-players-who-bought-games-added-to-pro-subscription
Stadia launched last week with a range of titles available for individual purchase. Then last night, it was announced two of those games will be added to the Stadia Pro subscription, Eurogamer (https://www.eurogamer.net/articles/2019-11-27-google-offers-refunds-after-adding-stadia-pro-games-people-already-bought) reports.
As of December 1st, Stadia users who pay £8.99 per month for Pro will be able to access Farming Simulator 19 and Tomb Raider: Definitive Edition. At present, only two titles are available to subscribers: Samurai Showdown and Destiny 2: The Collection.
Aware that some users will have already paid full price for these titles, Google is pre-emptively offering refunds.
Google community manager Grace Yang wrote in a blog post (https://community.stadia.com/t5/Stadia-Community-Announcements/November-26th-Community-Updates-Updated-3-09-PM-PST/ba-p/6154): "Because of the proximity between the launch of the platform, and the announcement of these titles in Stadia Pro, we're happy to assist you if you'd like to request a refund if you have purchased either of both of these titles, even if it's outside of our normal policy."
It's another stumble in what has already been a less than smooth launch.
https://www.gamesindustry.biz/articles/2019-11-27-google-offers-refunds-to-stadia-players-who-bought-games-added-to-pro-subscription