Zune HD stops syncing playcounts with nary a firmware fix in sight

[wraggster]

This isn't exactly the same magnitude as last year's Z2K scare, but it's still an all-around bummer for all you Zune nuts. According to a spate of complaints posted to the Zune.net forums as of late, certain Zune HD units are not syncing their playcounts properly with the user's PC and Zune Social accounts. To be a little more specific, it seems that if you let a song play through on the device it will not be counted as played -- but if you skip to another tune before it has a chance to complete (but after 20 seconds or so), the play will be counted. A real pain, right? Of course, this is not only bad news for obsessive list keepers, but for Zune Social fans as well: if your listening habits aren't being properly tabulated, how are you supposed to make new friends and discover new music? Certainly not by going to noisy rock clubs and talking to people! Apparently a Microsoft Zune support team member has acknowledged the issue, but the company has made no statement relating to the bug -- or possible firmware fix -- as of yet. We'll keep you posted.

http://www.engadget.com/2009/10/27/zune-hd-stops-syncing-playcounts-with-nary-a-firmware-fix-in-sit/