retroremakes
December 9th, 2009, 16:40
http://cache.gawker.com/assets/images/4/2009/12/340x_att.jpgIf an iPhone app designed solely to report crappy coverage (http://gizmodo.com/5420524/mark-the-spot-iphone-app-tells-att-where-they-suck) doesn't say it loudly enough, AT&T Mobility CEO Ralph de la Vega admitted today (http://blogs.wsj.com/digits/2009/12/09/att-to-new-york-and-san-francisco-were-working-on-it/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+wsj%2Fbiztech%2Ffeed+%28WSJ.c om%3A+Business+Technology%29) that AT&T sucks in NY and SF, saying they're "performing at levels below our standards."
But! It's "going to get fixed." He promises. (As AT&T has for over a year (http://gizmodo.com/5041382/atts-internal-plans-to-fix-their-network).) Besides, part of it's in your head—AT&T says they have a national dropped call rate of 1.32 percent, which is within two-tenths of one percent below the "highest-scoring provider." (Though it's, um, higher in NY on some phones, according to some people (http://gizmodo.com/5370493/apple-genius-bar-iphones-30-percent-call-drop-is-normal-in-new-york).)
Disconcertingly, he made reference to AT&T's favorite stat, that 3 percent of smartphone customers push 40 percent of data, and that they're looking at incentives—as the WSJ put it—that'll get those people to cut back, "in a way that's consistent with net-neutrality and FCC regulations." These FCC regulations (http://gizmodo.com/5377347/why-the-fccs-got-att-and-verizon-scared-shitless). Meaning pay-per-byte data.
But you know what? If I could get data 100 percent of the time, sure, I'll pay more for it, Ralphie. [WSJ (http://blogs.wsj.com/digits/2009/12/09/att-to-new-york-and-san-francisco-were-working-on-it/)]
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But! It's "going to get fixed." He promises. (As AT&T has for over a year (http://gizmodo.com/5041382/atts-internal-plans-to-fix-their-network).) Besides, part of it's in your head—AT&T says they have a national dropped call rate of 1.32 percent, which is within two-tenths of one percent below the "highest-scoring provider." (Though it's, um, higher in NY on some phones, according to some people (http://gizmodo.com/5370493/apple-genius-bar-iphones-30-percent-call-drop-is-normal-in-new-york).)
Disconcertingly, he made reference to AT&T's favorite stat, that 3 percent of smartphone customers push 40 percent of data, and that they're looking at incentives—as the WSJ put it—that'll get those people to cut back, "in a way that's consistent with net-neutrality and FCC regulations." These FCC regulations (http://gizmodo.com/5377347/why-the-fccs-got-att-and-verizon-scared-shitless). Meaning pay-per-byte data.
But you know what? If I could get data 100 percent of the time, sure, I'll pay more for it, Ralphie. [WSJ (http://blogs.wsj.com/digits/2009/12/09/att-to-new-york-and-san-francisco-were-working-on-it/)]
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More... (http://feeds.gawker.com/~r/gizmodo/full/~3/8nQstRy-iQ8/att-ceo-admits-att-sucks-implies-its-gonna-cost-more-for-people-who-actually-use-their-phones)