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View Full Version : T-Mobile Customers Not Seeing Full Nexus One Discount? [Nexus One]



retroremakes
January 5th, 2010, 22:05
http://cache.gawker.com/assets/images/4/2010/01/500x_nexus-one-phone-eligibility-check-success.jpg (http://cache.gawker.com/assets/images/4/2010/01/nexus-one-phone-eligibility-check-success.jpg)One of our readers has encountered a problem with her Nexus One (http://gizmodo.com/tag/nexusone/) upgrade. Despite being a T-Mobile customer that qualifies for the full $180 contract price (http://gizmodo.com/5440639/the-google-phone-is-here-180-on-contract-530-unlocked), her phone rang up at $379. HTC seems to think this is a-ok.

I just tried to order a nexus one (http://gizmodo.com/tag/nexusone/) from google as an existing T-Mobile customer and found that I was only seeing a $150 subsidy discount. I called T-Mobile and they indicated that I should see the full discount. They patched me through to HTC who then said I will only see the $150 as existing T-Mobile customer and that is the agreement. Looks like some lines are crossed or Google/HTC are holding existing customers hostage. Needless to say, I'll wait around and see if this changes.
Is this an isolated incident, or did you experience a similar problem as an existing T-Mobile customer? What about those of you that switched to T-Mobile for the Nexus One? [Thanks Quinn!]


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More... (http://feeds.gawker.com/~r/gizmodo/full/~3/5tEswDTVTic/t+mobile-customers-not-seeing-full-nexus-one-discount)