wraggster
July 21st, 2006, 00:13
Via Joystiq (http://www.joystiq.com/2006/07/20/less-than-1-out-of-every-5-000-ds-lites-cracks-claims-nintendo/)
Nintendo finally got back to us about reports of cracked DS Lite hinges. Here's the official statement we were sent:
"In the U.S., the reported number of small cosmetic cracks in the plastic hinge of DS Lite systems represents less than 0.02 percent of the total units sold. This cosmetic issue in no way impacts the gameplay or integrity of the DS Lite. Nintendo stands behind the quality of our products and encourages DS Lite owners to contact our Customer Service Department if they are not happy with the functionality of their systems."
The 0.02% figure is based solely on reported cracked hinges, and as such, does not reflect the actual percentage of defective DS Lites. While merely cosmetic -- know that some reports claim the damage can worsen -- the crack, in our opinion, should be considered under the DS Lite's warranty. But don't go crying to Customer Service just yet ... if the instance is as rare -- and harmless -- as Nintendo claims, these imperfections will no doubt end up as collector's items sold on eBay. Who wants to place the first bid on ours?
Nintendo finally got back to us about reports of cracked DS Lite hinges. Here's the official statement we were sent:
"In the U.S., the reported number of small cosmetic cracks in the plastic hinge of DS Lite systems represents less than 0.02 percent of the total units sold. This cosmetic issue in no way impacts the gameplay or integrity of the DS Lite. Nintendo stands behind the quality of our products and encourages DS Lite owners to contact our Customer Service Department if they are not happy with the functionality of their systems."
The 0.02% figure is based solely on reported cracked hinges, and as such, does not reflect the actual percentage of defective DS Lites. While merely cosmetic -- know that some reports claim the damage can worsen -- the crack, in our opinion, should be considered under the DS Lite's warranty. But don't go crying to Customer Service just yet ... if the instance is as rare -- and harmless -- as Nintendo claims, these imperfections will no doubt end up as collector's items sold on eBay. Who wants to place the first bid on ours?