wraggster
April 27th, 2013, 00:00
A number of retailers have been left furious ahead of the Samsung Galaxy S 4 release date, after delays in supply have left many unable to fulfill pre-orders for the device,Mobile Magazine (http://www.mobiletoday.co.uk/News/25088/Retailers_left_furious_with_S_4_delays.aspx) has reported.
Several networks in the US were forced to delay the release of the new Samsung smartphone as a result of the supply issues, while the UK has also had to move its release date back.
While retailers are planning to fulfil pre-orders according to when they were placed, it is thought that supply will return to normal by the end of next week.
According to Phones 4u, Samsung is citing 'unprecedented demand' for the delay.
A spokesman for Carphone Warehouse said: "We have seen huge customer interest in the Samsung Galaxy S4. Our number one priority is our customers and we are working hard to ensure that we fulfill as many pre-orders for the handset as possible. We will ensure that every customer impacted by any supply issues is contacted and informed of the likely delivery of their new handset."
Meanwhile, a Three spokesman added: "There is huge global demand and interest in the Samsung S4 - which is launching globally this weekend. As such Samsung have notified us that they are experiencing stock constraints. We understand that this may be frustrating for customers waiting for their phone or who wish to buy immediately. We are working closely with Samsung and we are regularly updating our customers and channels on any developments with stock, to ensure our customers receive their phones as soon as possible."
"Phones 4u has been informed by Samsung that stock of the Galaxy S4 handset will be in short supply across the market this launch weekend due to unprecedented demand,” noted a Phones 4u spokesperson. “Our absolute priority is our customers who have pre-ordered the handset, and the stock we have received will be used to fulfil pre-orders first. Our first delivery will go out to those pre-order customers as expected at launch, but there may be a delay to some customers who have pre-ordered their Galaxy S4 more recently."
http://www.mobile-ent.biz/news/read/samsung-galaxy-s-4-delays-leave-retailers-fuming/021203
Several networks in the US were forced to delay the release of the new Samsung smartphone as a result of the supply issues, while the UK has also had to move its release date back.
While retailers are planning to fulfil pre-orders according to when they were placed, it is thought that supply will return to normal by the end of next week.
According to Phones 4u, Samsung is citing 'unprecedented demand' for the delay.
A spokesman for Carphone Warehouse said: "We have seen huge customer interest in the Samsung Galaxy S4. Our number one priority is our customers and we are working hard to ensure that we fulfill as many pre-orders for the handset as possible. We will ensure that every customer impacted by any supply issues is contacted and informed of the likely delivery of their new handset."
Meanwhile, a Three spokesman added: "There is huge global demand and interest in the Samsung S4 - which is launching globally this weekend. As such Samsung have notified us that they are experiencing stock constraints. We understand that this may be frustrating for customers waiting for their phone or who wish to buy immediately. We are working closely with Samsung and we are regularly updating our customers and channels on any developments with stock, to ensure our customers receive their phones as soon as possible."
"Phones 4u has been informed by Samsung that stock of the Galaxy S4 handset will be in short supply across the market this launch weekend due to unprecedented demand,” noted a Phones 4u spokesperson. “Our absolute priority is our customers who have pre-ordered the handset, and the stock we have received will be used to fulfil pre-orders first. Our first delivery will go out to those pre-order customers as expected at launch, but there may be a delay to some customers who have pre-ordered their Galaxy S4 more recently."
http://www.mobile-ent.biz/news/read/samsung-galaxy-s-4-delays-leave-retailers-fuming/021203