wraggster
November 15th, 2013, 23:29
Update: EA has withdrawn an earlier statement in which it claimed that PS4 firmware update 1.50 is causing 'stability issues' for all PS4 titles.
A company rep told has Kotaku (http://kotaku.com/ps4-day-one-update-is-breaking-things-ea-says-1465358622) that the statement, which originally appeared on the official EA Help site before being swiftly removed, was "posted in error".
"Players with questions about PS4 connectivity can visit [PlayStation.com (https://support.us.playstation.com/app/answers/detail/a_id/5102)] for the latest updates," they added.
CVG has contacted Sony for further clarification on the matter.
Original report follows:
PlayStation 4's day-one firmware update is causing "stability issues" affecting "all games on the PS4", according to EA.
The publishing giant published - and swiftly removed - a blog post on Friday (https://help.ea.com/article/sony-playstation-4-update-1-5-instability) with a statement claiming that firmware version 1.50 (http://www.computerandvideogames.com/435420/day-one-ps4-firmware-update-150-adds-key-system-features/) - which must be installed to enable a large list of major system features - is causing "crashing/freezing and non-responsive connections" on the console.
http://cdn.medialib.computerandvideogames.com/screens/dir_3115/image_311551_460.jpg (http://www.computerandvideogames.com/viewer.php?id=311551&mode=article)The blog post is currently unavailable, but here's EA's statement in full (via Kotaku (http://kotaku.com/ps4-day-one-update-is-breaking-things-ea-says-1465358622)):
"Sony has released a firmware update for the PlayStation 4 that is required for many features on the console. However, this update also results in stability issues while playing games on the system.
"This affects all games on the PS4, including EA titles, causing crashing/freezing and non-responsive connections between the player's console and their TV Screen.
"Unfortunately since it's an issue with Sony's firmware, it requires a new update to fix it. Sony is working to resolve the issue as quickly as they can. They will update their System Update page as new versions are made available, and we will keep this page updated as we find out more."
Sony itself is yet to acknowledge any such issue with the update.
This editor has spent a number of hours playing first-party title Killzone: Shadow Fall on a US retail unit running firmware 1.50 with no such errors.
PS4 firmware update 1.50 is required for several important system features (http://www.computerandvideogames.com/435420/day-one-ps4-firmware-update-150-adds-key-system-features/) including online multiplayer, Remote Play, gameplay sharing, 'play as you download', party chat, Blu-ray and DVD playback, second screen capabilities and more.
http://www.computerandvideogames.com/438593/ps4-update-triggers-stability-issues-claims-ea/
A company rep told has Kotaku (http://kotaku.com/ps4-day-one-update-is-breaking-things-ea-says-1465358622) that the statement, which originally appeared on the official EA Help site before being swiftly removed, was "posted in error".
"Players with questions about PS4 connectivity can visit [PlayStation.com (https://support.us.playstation.com/app/answers/detail/a_id/5102)] for the latest updates," they added.
CVG has contacted Sony for further clarification on the matter.
Original report follows:
PlayStation 4's day-one firmware update is causing "stability issues" affecting "all games on the PS4", according to EA.
The publishing giant published - and swiftly removed - a blog post on Friday (https://help.ea.com/article/sony-playstation-4-update-1-5-instability) with a statement claiming that firmware version 1.50 (http://www.computerandvideogames.com/435420/day-one-ps4-firmware-update-150-adds-key-system-features/) - which must be installed to enable a large list of major system features - is causing "crashing/freezing and non-responsive connections" on the console.
http://cdn.medialib.computerandvideogames.com/screens/dir_3115/image_311551_460.jpg (http://www.computerandvideogames.com/viewer.php?id=311551&mode=article)The blog post is currently unavailable, but here's EA's statement in full (via Kotaku (http://kotaku.com/ps4-day-one-update-is-breaking-things-ea-says-1465358622)):
"Sony has released a firmware update for the PlayStation 4 that is required for many features on the console. However, this update also results in stability issues while playing games on the system.
"This affects all games on the PS4, including EA titles, causing crashing/freezing and non-responsive connections between the player's console and their TV Screen.
"Unfortunately since it's an issue with Sony's firmware, it requires a new update to fix it. Sony is working to resolve the issue as quickly as they can. They will update their System Update page as new versions are made available, and we will keep this page updated as we find out more."
Sony itself is yet to acknowledge any such issue with the update.
This editor has spent a number of hours playing first-party title Killzone: Shadow Fall on a US retail unit running firmware 1.50 with no such errors.
PS4 firmware update 1.50 is required for several important system features (http://www.computerandvideogames.com/435420/day-one-ps4-firmware-update-150-adds-key-system-features/) including online multiplayer, Remote Play, gameplay sharing, 'play as you download', party chat, Blu-ray and DVD playback, second screen capabilities and more.
http://www.computerandvideogames.com/438593/ps4-update-triggers-stability-issues-claims-ea/