wraggster
November 19th, 2013, 23:59
All faulty PS4 exchanges conducted through Sony's official support line are made immediately with expedited shipping, Sony confirmed on Tuesday.
Though the company has said less than 1 percent (http://www.computerandvideogames.com/438181/early-reports-of-broken-ps4s-begin-to-surface/) of all systems are suffering from "Blue Light of Death" (http://www.computerandvideogames.com/438617/sony-offers-guidance-for-ps4-blinking-blue-light-error/) or other issues which render them unusable, Sony told Game Informer (http://www.gameinformer.com/b/news/archive/2013/11/19/sony-exchanging-defective-playstation-4-units-immediately.aspx) that it is working quickly to rectify any issues customers may encounter.
http://cdn.medialib.computerandvideogames.com/screens/dir_3115/image_311566_460.jpg (http://www.computerandvideogames.com/viewer.php?id=311566&mode=article)It's good news for owners who may have difficulty exchanging the systems at retail, where record-breaking PS4 (http://www.computerandvideogames.com/438607/ps4-sells-one-million-units-on-first-day/) sales have left many stores' shelves bare. Sony Computer Entertainment CEO Andrew House believes PS4 will be back in good supply (http://www.computerandvideogames.com/438918/playstation-boss-thinks-ps4-will-be-in-good-supply-over-holidays/) throughout the holiday season.
The next-gen system launched in the US and Canada on Nov. 15 for $399.99. Sony's North American arm said on Monday that one million PS4 consoles were sold (http://www.computerandvideogames.com/438607/ps4-sells-one-million-units-on-first-day/) to consumers within 24 hours of release, andthat it recorded (http://www.computerandvideogames.com/439092/ps4-enjoys-biggest-ever-console-launch-in-canada-says-sony-exec/) "by far the largest launch in gaming history in Canada".
PS4 will hit Europe, Australia, and Brazil on Nov. 29.
http://www.computerandvideogames.com/439176/broken-ps4s-exchanged-immediately-via-sony-support-line/
Though the company has said less than 1 percent (http://www.computerandvideogames.com/438181/early-reports-of-broken-ps4s-begin-to-surface/) of all systems are suffering from "Blue Light of Death" (http://www.computerandvideogames.com/438617/sony-offers-guidance-for-ps4-blinking-blue-light-error/) or other issues which render them unusable, Sony told Game Informer (http://www.gameinformer.com/b/news/archive/2013/11/19/sony-exchanging-defective-playstation-4-units-immediately.aspx) that it is working quickly to rectify any issues customers may encounter.
http://cdn.medialib.computerandvideogames.com/screens/dir_3115/image_311566_460.jpg (http://www.computerandvideogames.com/viewer.php?id=311566&mode=article)It's good news for owners who may have difficulty exchanging the systems at retail, where record-breaking PS4 (http://www.computerandvideogames.com/438607/ps4-sells-one-million-units-on-first-day/) sales have left many stores' shelves bare. Sony Computer Entertainment CEO Andrew House believes PS4 will be back in good supply (http://www.computerandvideogames.com/438918/playstation-boss-thinks-ps4-will-be-in-good-supply-over-holidays/) throughout the holiday season.
The next-gen system launched in the US and Canada on Nov. 15 for $399.99. Sony's North American arm said on Monday that one million PS4 consoles were sold (http://www.computerandvideogames.com/438607/ps4-sells-one-million-units-on-first-day/) to consumers within 24 hours of release, andthat it recorded (http://www.computerandvideogames.com/439092/ps4-enjoys-biggest-ever-console-launch-in-canada-says-sony-exec/) "by far the largest launch in gaming history in Canada".
PS4 will hit Europe, Australia, and Brazil on Nov. 29.
http://www.computerandvideogames.com/439176/broken-ps4s-exchanged-immediately-via-sony-support-line/