wraggster
May 14th, 2014, 20:51
Xbox 360 and Xbox One owners will be able to cancel and get a refund for their remaining Xbox Live Gold subscription when Microsoft lifts its entertainment app paywall.http://images.eurogamer.net/2013/articles/1/6/7/7/2/3/1/microsoft-offering-to-refund-your-xbox-live-gold-subscription-1400075607.jpg/EG11/resize/300x-1/quality/80/format/jpg
The move is designed to placate users who only have a subscription to access services like 4OD or Netflix, or software like Internet Explorer and Skype - all of which will soon be free to use.But theoretically anyone can take up Microsoft's offer. You'll need to submit a request online after Microsoft removes its paywall next month and before 31st August 2014, the company detailed in a new FAQ post (http://support.xbox.com/en-GB/my-account/xbox-live-membership/live-faq?icid=furl_livefaq)."Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends."Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click support.xbox.com/contact-us (http://support.xbox.com/contact-us) after the system updates become available in June."Microsoft announced the upcoming paywall removal (http://www.eurogamer.net/articles/2014-05-13-microsoft-to-remove-xbox-live-gold-paywall-for-streaming-apps) yesterday as part of a sweeping set of changes that will see Games with Gold added to Xbox One, and the console itself offered without Kinect.
http://www.eurogamer.net/articles/2014-05-14-microsoft-offering-to-refund-your-xbox-live-gold-subscription
The move is designed to placate users who only have a subscription to access services like 4OD or Netflix, or software like Internet Explorer and Skype - all of which will soon be free to use.But theoretically anyone can take up Microsoft's offer. You'll need to submit a request online after Microsoft removes its paywall next month and before 31st August 2014, the company detailed in a new FAQ post (http://support.xbox.com/en-GB/my-account/xbox-live-membership/live-faq?icid=furl_livefaq)."Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends."Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click support.xbox.com/contact-us (http://support.xbox.com/contact-us) after the system updates become available in June."Microsoft announced the upcoming paywall removal (http://www.eurogamer.net/articles/2014-05-13-microsoft-to-remove-xbox-live-gold-paywall-for-streaming-apps) yesterday as part of a sweeping set of changes that will see Games with Gold added to Xbox One, and the console itself offered without Kinect.
http://www.eurogamer.net/articles/2014-05-14-microsoft-offering-to-refund-your-xbox-live-gold-subscription