EA returns PSP Madden fumble

Source - Gamespot

The Madden franchise made its first outing on the Sony PSP in September, but it hasn't exactly been a problem-free debut. Hardened fans of the popular series experienced problems with the game's franchise mode, which caused a "shutdown issue" that forced the PSP to power down.

Electronic Arts discovered a work-around solution for the problem in October, but that entailed navigating through the game's menus in a roundabout way. Today, the publisher decided on a longer-term solution--just send the old disc in, and they'll send out a replacement.

The replacement disc has "revised software" that reportedly solves all the problems with the franchise mode. For the inconvenience, EA will also give customers two coupons. One is a $15 voucher for the online EA Store, and the other is for complimentary shipping on a future order from EA.

To get a problem-free UMD of Madden NFL 06, gamers should send their old disc, along with a note containing their name, address, e-mail address, and phone number, to:

EA Customer Warranty
Attn: Madden PSP
209 Redwood Shores Parkway
Redwood City, CA 94065

The disc may take up to 10 business days to be delivered.