Forum bans are not game bans - EA

via Eurogamer


Electronic Arts has explained that forum moderators will not be able to ban people from playing EA games.

"Players who have been banned from EA Forums are not automatically banned from online access to their other EA games. Posting in EA Forums is enabled by an EA Nucleus account - but access to the forums and access to the games are separate," reads a publisher statement on GameCyte.

"Players can be banned if they breach the Terms of Service or Code of Conduct in a forum, game, or service. Each forum, game, and service is managed independently by customer support representatives responsible for that specific forum, game or service."

The publisher was responding to an EA moderator - supposedly community manager Aaron Kaufman - who told Red Alert 3 fans that game and forum accounts were linked, and that a ban for one meant a ban for the other.

Furthermore, this Master EA Account was said to be linked to all of the publisher's games requiring an online sign-in, resulting in an EA-wide ban for misbehaving on a forum.

The fate of the misguided EA forum moderator is undisclosed. Perhaps he is among the 600 losing jobs as EA cuts costs to combat diminishing retail demand.