UK mobile broadband users face horrible billshock
Customers that exceed their monthly limit by 1Gb could receive a bill for over £200.
The consumer advice specialist Broadband Expert says mobile broadband packages typically have lower download limits than their fixed line equivalents.
It claims O2 and 3 charge the most for exceeding download limits at 19.6p and 10p per Mb respectively. Of the remaining providers Vodafone charge £15 per Gb (equivalent of 1.46p per Mb), Orange charge 1.46p per Mb, while the only provider not to charge for exceeding download limits is T-Mobile.
Rob Webber, Broadband Expert’s Commercial Director, believes providers should make the information relating to these additional charges more accessible. He said: “information on run on rates is not always easy to find and not obviously visible on most advertising”.
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