Play.com scoops Which? Award

While John Lewis claims best High Street Retailer award
Play.com has won the Which? Best Online Retailer Award for the second year running.
The retailer was praised for its value and customer service, and follows the firm’s triumph at the MCV Awards in April.
The Which? Awards took place at the British Museum in London last night (Tuesday 9th) and other firms up for the online award included screwfix.com, Lakeland.co.uk and lizearle.com.
Elsewhere, John Lewis won the High Street Retailer 2009 award.

http://www.pcr-online.biz/news/31768...ps-Which-Award

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customer service

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Really? because the last time I used them they had no contact details on the site, only online forms from reporting technical details.

i could think of a load of online stores that are crap at customer service, bring back Lik Sang