We've all been at that stage at one point or another.
You may be older, but do you consider their age? They might be a younger audience, or someone who just occassionally visits this fourm to check on things, not always having time to look at all viewpoints on what they should upgrade to or from.
Admins expect commers and goers to want a simple and fast solution to what they want. Thats why instead of exclaiming ignorance, see if the question is valid, or already been answered in a Sticky. If it has, people moderate it, lock it, delete it. If the question is presented in a valid way, then answer. If childish, moderators lock it and delete it before it gets flammed. Thats the moderators job.
In fact, this post is serving as a flashing warning itself not to upgrade.