The crack in the screen may be real but I reckon they cut the wrist strap afterwards so they could blame faulty design.
Those kinds of nylon strap are like what u get with a digi-camera, they are one piece of cord both ends of which are then secured in the plastic, for it to be broken like in the pic it would have to have snapped whilst playing and as someone mentioned already they are pretty strong.
Also it just really, really looks like they cut it cleanly and then fluffed the ends up a little bit.
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