GameStop has joined Best Buy, Microsoft, and other retailers in offering full refunds for Cyberpunk 2077, according to a Kotaku report.
Kotaku says it has obtained an internal memo directing GameStop employees to accept Cyberpunk 2077 returns on PlayStation 4 and Xbox One, even if the game is already opened -- where typically policy is only to accept unopened copies.
Returned games are to be labeled as "Defective" and sent back to the GameStop warehouse.

Microsoft granting full refunds to anyone who purchased Cyberpunk 2077 digitally | GamesIndustry.biz