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Thread: 21 Casino - Customer Feedback

                  
   
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    DCEmu Newbie kimbedly's Avatar
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    Default 21 Casino - Customer Feedback

    Hi Guys,
    Anyone feel like the customer experience over live chat feels extremely scripted and just poor in general. I've been a VIP twice over at 21 casino, and a long time player, and after raising issues with severely bad gaming experience in terms of odds only to a default "There is no bonus at this time" response from them rather than a personalized response of some nature, I feel this is terrible.
    I took a 6 month break at this casino due to bad experience and just a general gaming break, come back and immediately experience even worse odds being returned by slots. I have now requested my account be permanently closed but was just interested if anyone else feels like they had a bad customer service experience ?

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    DCEmu Newbie Philramp's Avatar
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    Quote Originally Posted by kimbedly View Post
    Hi Guys, Anyone feel like the customer experience over live chat feels extremely scripted and just poor in general. I've been a VIP twice over at 21 casino, and a long time player, and after raising issues with severely bad gaming experience in terms of odds only to a default "There is no bonus at this time" response from them rather than a personalized response of some nature, I feel this is terrible. I took a 6 month break at this casino due to bad experience and just a general gaming break, come back and immediately experience even worse odds being returned by slots. I have now requested my account be permanently closed but was just interested if anyone else feels like they had a bad customer service experience ?
    Hey man, some casinos are greedy today. I recommend you choose an online casino wisely and pick only from the best casinos available in your country. Don't look much at casino welcome offers. The best casinos don't have huge welcome offers to compare with small greedy casinos. Always check the Terms and Conditions. Some casinos provide unrealistic bonuses and welcome promotions, and you can never accomplish the wagering requirements. A long time ago, I switched to betting from an online casino, its a bit complicated for starters, but with the helping tips of https://cornellsportsbusiness.org,my betting experience improved. Now I feel more healthy and happy with real sports RNG and not depending on the RTP of the casino developer.

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