Safe Places to Buy a Sony PSP and Games

**THUD** · July 6th, 2005, 13:15

I really must stress this, I ordered a PSP on the grounds that on there website and link on Google its definately states that you get next day delivery guarenteed...

That was a week ago, when I ordered it it stated in stock....when I didn't recieve it the next day I thought I'd just phone to check (this took many a phone call to eventually get someone to pick up the phone as most of the day it just rang and rang) then I spoke to a chap that said 'your PSP will most definately be with you in 48 Hours'....so have just cancelled with them I think a week is not 24 or even 48 hours in my book...

If they can't even get the ordering process worked out, the 12 month warranty must be equally as poor....

This is just my experience others may have better opionions on them...

I have now ordered through Gizmocave.co.uk

Having emailed them they seem a lot more proffesional...

**Mr Rant** · July 7th, 2005, 16:42

This poem is called "where's my PSP?"

waited up for a delivery today
when i should have been snoring away (night shifts)
dead excited about getting my new computer game
but the sh*te suppliers put out that flame
yep where customer service is involved, my lucks always the f**king same

thought i'd check my credit card
give them an inch & they take a yard
theyv'e tried to take the payment twice
actually recieving the goods would be nice
they promised next day delivery
but i think it's just a gimmick, to squeeze a few more quid out of me

those cheeky c*nts at Nuplayer
always knew it would be a two-dayer
and when it finally arrives
i think i might just tell some lies
and say the bundled game's amiss
they took the piss so i'll take the piss

THEY CAN AFFORD IT THEY DRIVE LAMBORGHINIS!!!

"where's my PSP. part two"

didn't turn up today either
spose it was to be expected
but the payments already been taken
and my patience truly tested
spoke to the company boss this morning
he seemed positive & upbeat
but now his receptionist keeps saying "hes just popped out to eat"
(for five hours)

i settle for one of the other gimps
who says "monday sir" to my total shock
then he changes it to "friday"
i now doubt they even have the stock

i asked the goon for a refund & he says "OK"
but i doubt it will be refunded today
i know when the sun shines you gotta make hay
but customers shouldnt be treated this way

pulling out the 'disputed purchase' forms
like i said before im so unlucky
but i gotta cover my arse
coz if forum feedback is anything to go by then Nuplayer will probably try to f*ck me.

ON A POSITIVE NOTE SPOKE TO GIZMO CAVE THIS PM, THEY SEEM VERY WELL ORGANISED. WILL BE JOINING THE PSP REVOLUTION VERY SOON.

**Numbero** · July 7th, 2005, 21:57

what do people think of gizmocave?? is it trustworthy??? i wanna get a psp bad cause no retailers in the uk r left selling psp cause of evil sony???

**Mr Rant** · July 11th, 2005, 19:05

Numbero, hope this helps your decision regarding GIZMOCAVE...

I originally ordered with another supplier (the one mentioned in my previous post/poem) as they were a bit cheaper. Identical deals that were being offered at the time (packages have changed recently) with £10 difference, but what a difference a tenner makes.
Suffice to say that I have cancelled my order with the first merchant as it became apparent that their 'next day delivery guaranteed' didn't actually mean that you would get it the day after ordering, or the next day, or the next day; you get the picture (read my poem and other ppl's feedback for more of the same).

GIZMOCAVE: I ordered it from them this afternoon at approx 14:30. The guy I spoke to (Paul-top bloke might I add) called me back after I emailed him my phone number, and stayed on the phone with me whilst I went through the online ordering process, to make sure it went without a hitch. He then called me back personally after posting my parcel and gave me a tracking number (royal mail special delivery next day before 13:00) so that I can chase it online.
Ive ordered the new 'racing dreams pack' which they customised for me and they've also thrown in some extras to boot without adjusting the advertised price!!!! Obviously I haven't recieved the parcel yet but the level of service I have had so far has made me more than confident that it will be here tomorrow in full working order. Bearing in mind GIZMOCAVE's location and recent events in London I would have no problems if it didn't arrive tomorrow but either way I will update this reply so you know how the story ended.

(update: recieved it at 08:30 the day after ordering in perfect working order)

Other people have mentioned "pricey" & "too expensive". I say you get what you pay for!!! The difference in service I have recieved from GIZMOCAVE in comparison to the first merchant I tried has been well worth the few extra quid. The amount of money & time wasted on phone calls etc to my first choice of merchant probably worked out to be the difference in price anyway.

My advice is give them a ring, and while your at it let them know the guy with the poem sent you. They deserve the good press!!!!

**Terry01234** · July 15th, 2005, 13:04

Mr Rant what postage option did you chose on GizmoCave?

**avfc67** · July 18th, 2005, 16:52

Originally Posted by gam3r

avfc67 did u get charged tax mate?

no charge. they mark it as 'toy' and put the value as $10

**Terry01234** · July 22nd, 2005, 17:08

Originally Posted by Mr Rant

Numbero, hope this helps your decision regarding GIZMOCAVE...

I originally ordered with another supplier (the one mentioned in my previous post/poem) as they were a bit cheaper. Identical deals that were being offered at the time (packages have changed recently) with £10 difference, but what a difference a tenner makes.
Suffice to say that I have cancelled my order with the first merchant as it became apparent that their 'next day delivery guaranteed' didn't actually mean that you would get it the day after ordering, or the next day, or the next day; you get the picture (read my poem and other ppl's feedback for more of the same).

GIZMOCAVE: I ordered it from them this afternoon at approx 14:30. The guy I spoke to (Paul-top bloke might I add) called me back after I emailed him my phone number, and stayed on the phone with me whilst I went through the online ordering process, to make sure it went without a hitch. He then called me back personally after posting my parcel and gave me a tracking number (royal mail special delivery next day before 13:00) so that I can chase it online.
Ive ordered the new 'racing dreams pack' which they customised for me and they've also thrown in some extras to boot without adjusting the advertised price!!!! Obviously I haven't recieved the parcel yet but the level of service I have had so far has made me more than confident that it will be here tomorrow in full working order. Bearing in mind GIZMOCAVE's location and recent events in London I would have no problems if it didn't arrive tomorrow but either way I will update this reply so you know how the story ended.

(update: recieved it at 08:30 the day after ordering in perfect working order)

Other people have mentioned "pricey" & "too expensive". I say you get what you pay for!!! The difference in service I have recieved from GIZMOCAVE in comparison to the first merchant I tried has been well worth the few extra quid. The amount of money & time wasted on phone calls etc to my first choice of merchant probably worked out to be the difference in price anyway.

My advice is give them a ring, and while your at it let them know the guy with the poem sent you. They deserve the good press!!!!

After reading your post i decided to order from gizmo cave. yesterday bout 11.30am, paided for next day delivery and it didnt arrive this morning. SO i emailed asking for my tracking number no reply, phoned no reply, & not there site is down! Shall i be worried?

**nikita** · August 1st, 2005, 13:09

Can anyone tell me what gizmocave's telephone number is? I would get it from their website, but their website seems to be undergoing some maintenance, and gizmocave is not responding to my e-mails. Please help

**Terry01234** · August 1st, 2005, 14:08

They have been shut down by sony!!

**george morris** · August 13th, 2005, 21:11

hey, i have had the same problem with clarkes imports, i ordered a psp over a month ago and still no sign of it. i have called them several times to find that there usualy out. yet when i did get through 2 them he sed the psp is in sum foregn country which has had some bad weather as an excuse. i called them earlier today to find that the number i dialed is not recognized. if anyone else has had trouble with this web sight and knows what i should do please email me [email protected]. thanks