Blumenthal to Sony: Lack of info on network breach is 'troubling'

[wraggster]

Sony's failure to notify customers immediately about the hacker attack that shut down the PlayStation Network last week is "troubling" and the firm should provide more information about it, Sen. Richard Blumenthal (D-Conn.) told the tech giant in a letter Tuesday.

Sony announced Monday it would shut down the gaming network indefinitely after an attack brought it down last week, potentially endangering users' personal information and prompting widespread outrage from online gamers.
"I am concerned that PlayStation Network users’ personal and financial information may have been inappropriately accessed by a third party," Blumenthal wrote to Jack Tretton, president and CEO of Sony Computer Entertainment America. "Compounding this concern is the troubling lack of notification from Sony about the nature of the data breach."

Blumenthal claims Sony has yet to notify customers, even a week after the attack, about the breach or provide them with information on how to protect themselves from identity theft.

He argued Sony should provide users with services to protect their financial data, including paying for customers credit reports for two years and insurance for possible identity theft.

"PlayStation Network users deserve more complete information on the data breach, as well as the assurance that their personal and financial information will be securely maintained," the letter states.
Sony has yet to provide details on the incident to the press aside from acknowledging an "external intrusion" that forced the Japanese firm to shut down the popular gaming network.
http://thehill.com/blogs/hillicon-va...rk-data-breach

[VampDude]

It was not a hacker attack.

It was SONY, because if it was infact hackers... The knowledge of whom and what country the reside would have been made public knowledge by now, along with several arrests.

The truth of the matter, is that SONY were addressing the problem of the CFW, which they could not figure how to permanently stop the access... So what dis SONY do? They stopped everyone from accessing the network, then allowed the media speculation of there being an attack by Anonymous.

[Qmark]

http://blog.us.playstation.com/2011/...-and-qriocity/

[Fonixx]

and now Sony's forced people to start Googling why PSN's down the average person who didn't give a crap about what Sony is doing will end up reading everything else they been doing and just get disliked even more, i mean really Sony just can't get anything right lately can they.

[adventure_of_link]

I'd believe it easy; just look at when Geohot hacked the PS3, and all those people hacking PSPs. Update descriptions would be nothing more than "performance enhancers", "behind the scenes stuff that shouldn't affect overall gameplay", and other such blanket terms.

Sure, sure Sony. If you say so.

they just didn't wanna admit they were gonna get owned.