DS Lite Help

[kate24]

p.s. we didn't check the battery before it was sent off , kind of wish we had now , they also said that the liquid contamination was not caused by any of the components but yet they couldn't tell us what it was caused by..... hmmm i think they are telling porkies myself !

[masterchief929]

keep fighting!

[kate24]

So we phoned back argos again and explained what consumer direct had told us , the woman said she would have to call us back , that was on friday ! No one called , they were obviously trying to ignore us , hubby phoned back this morning , spoke to the manager who said , ds is on way back unrepaired , and they have no intention of paying to fix it or replace it , the guy was a complete w***er to my hubby .

So its back to consumer direct again this afternoon and I have emailed argos to ask for a full copy of their complaints procedure , they are not getting away with this !! I am furious , wouldn't mind so much but my husband has already had one heart attack at 30 and he does not need the extra stress but why the hell should we pay for something we didn't cause ??!!

[kate24]

p.s. never ever shall i buy another product from this store on principal , I am disgusted with the way they are treating us !