Safe Places to Buy a Sony PSP and Games

[jhenry_uk]

strange, i ordered mine like 4 days b4 that from electricbirdland and still havent recieved anything, status changed to sent on tuesday so thought it should have been here by now

[imac]

Mine has now arrived the day after I rang them. Took just under two weeks. My account on their web site was updated soon after I rang them as having entered dispatch. I believe they misplaced my order.

[lukej101]

They are experiencing probs at the moment. I cancelled and suggest you go to www.nuplayer.co.uk for games or www.gbax.com for consoles.

[revolversoul]

I bought my psp from www.nuplayer.co.uk. They do a next day but I had mine picked up the same day. Were very helpful after sale with some movie clips too. Much better than ebay as you have your warranty and a helpline.

[Spacehopper]

So nuplayer really do sell PSP stuff?. I say this because since 23/03/05 they have treated me very poorly. I was beginning to think it was a scam but I guess it's just total incompetence and total lack of respect for customers, in my case and I will tell you why.
23/03/05 - Ordered PSP game for next day delivery.
24/03/05 - Game did not arrive.
25/03/05-28/03/05, bank holiday weekend.
29/03/05 - No game, phoned nuplayer, they said they would find out were my order was and ring back.
30/03/05 - (Morning) No game no ring back, so I phoned again, told they would phone me back again.
30/03/05 - (afternoon) No ring back, So I phoned again. Spoke to a guy on despatch who guaranteed I would receive the game the next day.
31/03/05 - No game.
01/04/05 - I phone nuplayer and spoke to there customer services manager and I asked for a full refund, he promised this would be done immediately.
06/04/05 - customer services manager phoned me to ask me if I got my game yet. I had to remind him of his promise to me several days ago, he then told me there accountant would do this right away.
08/04/05 - (morning) Still no refund, I phoned nuplayer again and spoke to customer services manager, he said he would go and refund my money that instance and phone me back when done.
08/04/05 - (afternoon) No call back, could not get to speak to customer service manager, so I told the nuplayer rep that if I was not phoned back I would refer this matter to the credit card company.

As of today I have no refund and no call back from nuplayer.
Mistakes do happen, especially on mail order, but for me it's how a company deals with these mistakes that counts.
This company showed no interest in solving this problem and have not stuck to their word of priding them self’s in customer satisfaction.
This is by far the worst treatment I have received from a sales company.

[Kpow]

Interesting, I was thinking of using them as they are only 2 streets away from my place of work, at least I can turn up on their doorstep and give it some physical.

[Kpow]

Just wanted to let you know about the great service that I got from Divineo (UK). I ordered Metal Gear Acid (USA) @ 13:20 on Friday and it was delivered the next day (Using standard post £2.30) on Saturday morning @ 07:30.

www.yesasia.com/?/cgi-bin/div-uk/cat_psp.html

What a great service and a good price.. I would recommend and defiantly use them again..

Hope this helps you shoppers !!

Cheers

Ickle

Would highly recommend also, very swift, less than 24 hours.

[Zeno]

BestBuy sells US PSPs.
http://www.bestbuy.com

[danrowland]

Spacehopper, i have had exactly the same as you, except i have emailed them about 8 times and called about 4 and still no game!!!!!!!!!!!! I have sent some fairly abusive (but constructive) emails with no response at all!!!!!

[danrowland]

I have just put the phone down to Nuplayer and they are TOTAL $#@!E!!!!! they said that although the website says 24 hour delivery, they don't have any of the game that i had odered in stock, and haven't done for 2 weeks!!!!! They have ignored all the emails and the guy i spoke to just wasn't bothered, he just said that they would send it when they get it. errr.. DO NOT USE THEM, THEY ARE RUBISH !!!