Hi
I have also ordered a PSP with nuplayer, and while the delivery dates were, at best, optimistic (ordered on Friday, was supposed to be delivered on Monday, called Tuesday, was then supposed to be delivered on Thursday, still no sign of it!) I haven't found fault with the customer service.
They have always been polite and apologetic, the delays have been caused by a massive influx of orders. I just hope it arrives soon, because I'm an impatient bugger!
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